Search Search
Fields marked with an asterisk (*) are required.
Name *
Username *
Password *
Verify password *
Email *
Verify email *

COMMUNICATIONS REGULATORY AUTHORITY: SUBSIDIARY LEGISLATION

INDEX TO SUBSIDIARY LEGISLATION

Communications Regulatory Authority (Designation of Public Postal Operator) Order

Communications Regulatory Authority Regulations

COMMUNICATIONS REGULATORY AUTHORITY (DESIGNATION OF PUBLIC POSTAL OPERATOR) ORDER

(under section 67)

(14th August, 2015)

ARRANGEMENT OF PARAGRAPHS

PARAGRAPH

    1.    Citation

    2.    Designation of Public Postal Operator

S.I. 86, 2015.

1.    Citation

    This Order may be cited as the Communications Regulatory Authority (Designation of Public Postal Operator) Order.

2.    Designation of Public Postal Operator

    Botswana Postal Services is hereby designated as a Public Postal Operator from 1st April, 2014 to 31st March, 2019.

COMMUNICATIONS REGULATORY AUTHORITY REGULATIONS

(section 94)

(30th June, 2022)

ARRANGEMENT OF REGULATIONS

    REGULATION

PART I
Preliminary

    1.    Citation

    2.    Interpretation

PART II
Broadcasting

    3.    Classification of broadcasting licences

    4.    Ownership and control

    5.    Commencement of broadcasting service

    6.    Fairness in advertising

    7.    Scheduling of advertisements

    8.    Sponsorship of programmes

    9.    Infomercials

    10.    Local content

    11.    Broadcasting standards

    12.    Protection of children

    13.    Accurate, fair and impartial reporting

    14.    Broadcasting of unconfirmed reports

    15.    Correction of errors in broadcasting

    16.    Reporting on controversial issues

    17.    Conduct of interviews

    18.    Comments

    19.    Phone-in programme

    20.    Invasion of privacy

    21.    Consent to broadcast

    22.    Sexual offences

    23.    Payment of criminals

    24.    Emergencies or public disaster broadcasting

    25.    Special event broadcasting licence

    26.    External broadcast feed

    27.    Broadcasting during elections

    28.    Restrictions on dealing with foreign governments

    29.    Complaints

    30.    Subscription management service

PART III
Telecommunications

    31.    General obligation

    32.    Numbering and addressing standards

    33.    Infrastructure sharing

    34.    Right to enter upon land and construct telecommunication line

    35.    Trees obstructing telecommunication line

    36.    Electrical works, etc. to conform to requirements

    37.    Damage to property or injury to persons

    38.    Technical feasibility and compatibility

    39.    Essential requirements applicable to terminal equipment

    40.    Limitation, interruption and termination of service

PART IV
Radio Communications

    41.    National radio frequency plan

    42.    Frequency assignments

    43.    Frequency ownership

    44.    Emergency and distress signals

PART V
Equipment Type Approval

    45.    Application of this Part

    46.    Application procedure

    47.    Repair service

    48.    Technical standard

    49.    Declaration of conformity

    50.    Configuration of equipment

    51.    Operating instructions

    52.    Mutual recognition

    53.    Labelling

    54.    Revocation of type approval

PART VI
Subscriber Registration

    55.    Requirement for registration

    56.    Registration information

    57.    Verification of identification particulars

    58.    Registration process

    59.    Record of registration

    60.    Confidentiality and disclosure of subscriber’s registration particulars

    61.    Deactivation of subscribers

PART VII
Postal Services

    62.    Authority to issue licence to postal operators

    63.    Duration of postal licence

    64.    Refusal of postal licence

    65.    Renewal of postal licence

    66.    Transfer or lease of postal licence

    67.    Postage stamps

    68.    Posting of postal articles

    69.    Delivery of postal articles

    70.    Undelivered foreign postal items

    71.    Disposal of undelivered postal item

    72.    Exemption from postal charges

    73.    Procedure for parcel post

    74.    Insured postal item

    75.    Compensation

    76.    Prohibited articles

    77.    Postal security and safety

    78.    Use of technology

    79.    International obligations of licensee

    80.    Postal addresses

PART VIII
Regulation of Tariffs

    81.    Application of this Part

    82.    Cost-oriented prices

    83.    Application for tariff approval

    84.    Investigation on tariffs

    85.    Display of tariffs

PART IX
Interconnection

    86.    Interconnection agreements

    87.    Quality of service relating to interconnection agreements

PART X
Dispute Resolution

    88.    Dispute resolution

PART XI
Confidentiality of Messages

    89.    Application of this Part

    90.    Confidentiality of messages

PART XII
Consumer Affairs

    91.    Complaint handling procedures

    92.    Consumer information

    93.    Consumer information protection

    94.    Undue preferential treatment of consumers

    95.    Accurate consumer billing or charging

    96.    Unsolicited electronic communication messages

    97.    Safety, health and environment

PART XIII
Regulatory Monitoring Systems

    98.    Regulatory monitoring system

    99.    Systems interoperability

    100.    Systems integrity

PART XIV
Reports

    101.    Reports

PART XV
Miscellaneous Provisions

    102.    Quality of service standards

    103.    Public emergency service broadcasting

    104.    Harmful interference

    105.    Licence fees and levies

    106.    Licence exemption

    107.    Licence application guidelines and procedures

    108.    General penalty

    109.    Revocation of S.I. No. 52 of 1997 and S.I. No. 97 of 2004

        Schedule 1

        Schedule 2

        Schedule 3

S.I. 82, 2022.

PART I
Preliminary (regs 1-2)

1.    Citation

    These Regulations may be cited as the Communications Regulatory Authority Regulations.

2.    Interpretation

    In these Regulations, unless the context otherwise requires—

    "advertising" means the broadcasting or distribution, by any means, of any item or information which is intended to promote a cause or to inform or influence its recipients, in return for payment or other valuable consideration;

    "assigned frequency" means the centre of the frequency band assigned to a broadcasting service;

    "broadcaster" means any person who composes or distributes broadcasting service for reception by subscribers to such services or the general public;

    "broadcasting licence" means a licence issued in terms of section 32 of the Act for the provision of a broadcasting service;

    "commencement date" means the date on which a licensee commences the operation of a regulated sector;

    "Content Service Licence (Radio)" means a licence that enables the holder to broadcast audio or data services such as text to a subscriber or to the general public;

    "Content Service Licence (Television)" means a licence that enables the holder to broadcast video, audio or data services such as text to a subscriber or to the general public;

    "coverage area" means the territory covered by a broadcasting station signal strength, allowing for clear reception, and includes an area specified in a broadcasting licence by the Board;

    "deactivate" means to disable a telecommunications service to a subscriber by a licensee;

    "declaration of conformity" means a procedure by which a manufacturer or a supplier gives a written assurance in accordance with International Standard Organisation (ISO) or International Electro-technical Commission (IEC) standards that Radio and Telecommunications Terminal Equipment (RTTE) conforms to these Regulations;

    "disaster" includes any event or circumstance arising out of accidents, natural phenomena, fires, floods, explosions, or incidents involving exposure or potential exposure to radioactive or toxic materials;

    "election period" means the period immediately following the announcement of an election date until the close of polling, in accordance with the Electoral Act (Cap. 02:09);

    "external broadcast feed" means an output of another broadcaster broadcasting live as a licensee’s broadcast output;

    "harmful interference" means any interference which endangers the functioning of a radio service, or which degrades, obstructs or repeatedly interrupts such a radio service operating in accordance with the assigned frequency;

    "hybrid mail" means an electronic-based postal service whereby a sender posts the original message in either a physical or an electronic form, which is then electronically processed and converted into a letter-post item for physical delivery to the addressee;

    "identification particulars" means any details given by a subscriber to a licensee or a licensee’s agent for the purpose of registration of the subscriber;

    "infomercial" means any advertising broadcast in visual or audio form, lasting for more than two minutes, which may contain demonstrations of the use of the product or service advertised, entailing direct offers to the public in return for payment, and which results in the broadcaster receiving payment in monetary terms or otherwise;

    "interference" means the effect of unwanted energy due to one or a combination of emissions, radiations or indications upon reception in a radio system, manifested by any performance degradation, misinterpretation or loss of information which could be extracted in the absence of such unwanted energy;

    "letter" means any form of written communication or personal correspondence, including a postcard;

    "licensee" means a service provider licenced under the Act by the Authority;

    "linear broadcasting" means broadcasting of the scheduled real time content that is received by a subscriber at the time of broadcast;

    "local content" means the output or results of a regulated sectors’ production that have been produced using material or resources gathered in Botswana;

    "local coverage" means a coverage area of a terrestrial broadcasting transmitter confined to locality within a town or village and does not exceed a radius of three kilometres from the transmitter;

    "national coverage" means a coverage area of the whole country;

    "national emergency organisations" include the police service, security forces, fire brigade, ambulance services, medical services, veterinarian services and environmental disaster agencies, whether or not such organisations are owned and managed on a private or public basis;

    "numbering and addressing capacity" means a part of the numbering plan’s total number resource and a part of the addressing plan’s total address resource, allocated to a licensee;

    "Parental Control Mechanism" means a system that allows the viewer to block out a channel or programming using an exclusive access control technology such as personal identification number (PIN) in order to select an appropriate level of suitable programming;

    "political party" means a party which is either lawfully registered as a political party in Botswana;

    "post" means a system for the collection, dispatch, holding and delivery of postal articles by or through public postal licensee;

    "post office" means any building, house, room, vehicle or place, where postal services are offered;

    "postal article" has the same meaning as "postal item" and shall include an insured postal item;

    "postal charge" means any charges imposed or levied by the licensee for the provision of postal services;

    "postcode" means a series of digits or alphabets or a unique identifier appended to a postal address identifying a locality;

    "programme", in relation to a broadcasting service, means visual information or sound, or a combination of visual information and sound, which inform, enlighten or entertain the general public, and includes but is not limited to—

    (a)    advertising or sponsorship material, whether of a commercial nature or not; and

    (b)    news bulletins, current affairs programmes, informative programmes, interviews, panel discussions, phone-in programmes and sports programmes;

    "public emergency service" means any service provided by a licensee exclusively, or in conjunction with any other person, by means of which emergency broadcasts are made free of charge;

    "radio licence" means a licence issued in terms of section 45 of the Act;

    "regional coverage" means a coverage area of a terrestrial broadcasting transmitter intended to cover a town or village or a group of people of towns and villages which does not exceed a radius of 50 kilometres;

    "registration" means the recording of identification particulars of a subscriber by a licensee or a licensee’s agent;

    "SMS Broadcasting Licence" means a subscription management service referred to in regulation 3(1)(c);

    "signal" includes any signs, sounds, text, images, information or data of any configuration sent, or to be sent, for conveyance by a system operated by a licensee;

    "special event broadcasting licence" means a broadcasting licence issued for an event that does not last for more than seven days or any other extended period as may be determined by the Authority and which is broadcast—

    (a)    outside a licence’s coverage area; or

    (b)    by a foreign-registered broadcaster;

    "sponsored programme" means a programme that has all or part of its costs paid by a sponsor, with a view to promoting that sponsor’s, or another sponsor’s name, product or service;

    "station format" means an arrangement of programmes which are presented on a broadcasting station;

    "subscriber" means a person who uses or accesses a communication service provided by a licensee;

    "suspend" means to temporarily disable a regulated communications service to a subscriber by a licensee;

    "telecommunications" means any system of conveying signals, sounds, communications or other information through the agency of electric, magnetic, electro-magnetic, electro-chemical or electro-mechanical energy, or through the agency of radio waves;

    "undeliverable postal article" means an item which, has not been claimed by an addressee;

    "UPU-Acts" has the same meaning ascribed to it in section 2 of the Act;

    "Universal Postal Union" or "UPU" means the specialised agency of the United Nations dealing with postal services; and

    "watershed period" means a period from 9.00 p.m. to 6.00 a.m. when material unsuitable for children may be broadcast.

PART II
Broadcasting (regs 3-30)

3.    Classification of broadcasting licences

    (1) A broadcasting licence shall be classified commercial or non-commercial according to the following categories—

    (a)    Content Service Licence (Radio);

    (b)    Content Service Licence (Television);

    (c)    SMS Broadcasting Licence;

    (d)    special event broadcasting licence; and

    (e)    any other class of licence as the Authority may determine.

    (2) A holder of a broadcasting licence may elect any of the following platform for delivery of the broadcasting service—

This section of the article is only available for our subscribers. Please click here to subscribe to a subscription plan to view this part of the article.